Schindler India comes up with employee assistance program amidst COVID-19 threat

Everyone is talking about COVID-19, as the number of cases and fatalities have increased in the recent weeks. At this juncture, Schindler India has reinforced the access and use of its employee assistance program called ‘Schindler Cares’. The program was first started in 2016 for the physical and emotional well-being of the employees.

In order to provide proactive guidance to deal with life’s expected and unexpected events, ‘Schindler Cares’ partners with Santulan and its expert team of psychiatrists, psychologists and behavioural researchers, other than 100 partner counsellors. The physical and emotional well-being of employees and their families is of paramount importance to the company in all times.

For Schindler India employees and their eligible dependents across the country, Santulan is administering the EAP services. The employees can reach out to the counselling team for telephonic, face to face or e-counselling sessions. The company is paying for all the costs involved in ‘Schindler Cares’, while also ensuring the confidentiality of the program.

The EAP provides professional assistance for a wide range of issues, including couple and marital relationship issues, personal and emotional difficulties, death, grief and bereavement issues, family matters/parenting concerns, stress, anxiety and depression. It also provides assistance for work-related issues, work and personal/family balance, alcohol and drug misuse, crisis counselling, managing life’s changes and personal legal and financial stressors.

Talking about the development, Shubha Arora, Chief People Officer, Schindler India & South Asia said, “As a leader in employee engagement, we recognise the link between happiness, wellbeing and fulfilment for achieving productivity at the workplace. Schindler India values the wellbeing of its employees and we understand that preventive measures need to be taken to fight this current outbreak of COVID-19.”

“Our employees and their families through our Employee Assistance Program, ‘Schindler Cares’ can access wellbeing services confidentially. We are pleased to have partnered with Santulan, and their team of experts to help provide guidance and counselling to deal with life’s expected and unexpected events,” she added.